driven by experience

The modules below include all UX services relevant to that module. However, each and every project is unique in terms of its type, resources, complexity, constraints, etc., and accordingly, we plan each project, define the process, applicable and relevant activities, ROI, deliverables and measurements of success together with you.

Similarly, we are flexible in our engagement type with you... joining your organization as an individual contractor for the medium to long term to relying on our teams of best in class professionals and everything in between.

discovery & research

- executive issues & expectations

- interviews & surveys

- observe/shadow users 

- usage of current application/s

- info & data collection 

- user testing

- competitor analysis

- measurements of success

assessment & analysis

- findings, inferences & opportunities

- data, stats & info processing

- persona study

- journey mapping

- ux measurements & metrics

- ux review

- ROI study

solution & recommendations

- ux design strategy & framework

- conceptual design solution

- efficiency/productivity metrics

- validation 

- prioritization & ux roadmap

- next steps

Consulting & Assessment

ux planning, discovery & research

- project planning & ux management

- goals & measurable objectives

- persona study / empathy mapping

- observation / shadowing

- interviews & surveys 

- requirements, user stories

- info & data collection 

- journey mapping

- ux review & assessment

ideation

- problem definition

- findings, inferences & opportunities

- brainstorming

- ux & product design strategy

- ux / ui framework

- conceptual design solutio

prototyping

- interaction design

- ux metrics & measurements

- wireframing (iterative)

- content management

- information architecture

- ab testing

solution & implementation

- patterns & components

- branding & style guide

- detailed design

- user testing (validation)

- UI development coordination

- documentation

- ROI study (before vs. after)

UX Design & Presales

input

- requirements & scope 

- personas

- research current solution

- observation / shadowing  

- conceptual solution 

- review and approval

output

- agile multi-disciplinary teams

- ux strategy & framework

- interaction design

- wireframes (iterative process)

- visualization (information architecture)

- graphics & branding  

MVP

(lean ux, 3 to 5 week engagement)

topics

- design thinking

- scrum, lean ux / mvp

- user stories, use cases, scenarios

- ux & user research

- analysis

- interaction design

- visualization

- presales and ROI

talks and frontal presentations

workshops

3-hour, 6-hour, 2-day, 3-day, 5 day

on-the-job training

mentoring, supervising and managing ux personnel and teams in the course of actual work

Training & Mentoring
(for designers and non-designers)